Urban Tailz Dog Walking Services and Rates

Yes, our daily walk clients have the same walker every service. We believe consistency is important and want our walkers to build a relationship with their pets and clients. Our daily dog walking clients will always have the same walker unless they have time off. In that instance, we will send an alternate walker and notify you so there are never any surprises.

Our Periodic clients are matched with a walker based on their request and staff availability.  Whenever possible, we match you with a walker that has walked with your dog before.

We want your pet’s time to be special so we will only walk your pet during their visit. We will never walk multiple client’s pets unless neighboring clients ask that their pets be walked together.

Urban Tailz is a Fear Free Certified Professional Organization. We understand how to alleviate your pet’s fears, anxieties, and stresses. For Daily clients, we also provide the same midday dog walker so your pet can build a bond with their walker. We like to have a manager do the first few visits before introducing your regular walker so we always have a solid backup if your walker ever needs a day off.

If your dog doesn’t do well with replacement walkers, we will provide notice of your dog walker’s upcoming time off and cancel the service.

Urban Tailz uses Time to Pet software with complete GPS tracking. You receive a detailed visit report the moment the walk has been completed with fun pics and notes on how the walk went. You can also see the route your pet and their walker took on the walk.

Yes. We provide dog walks from 8am-8pm daily. However, we approve service requests based on availability and prioritize requests from our daily clients.

Please submit any service requests for evening and weekend walks as far in advance as possible to allow for the highest likelihood of approval.

Urban Tailz will do our best to accommodate last-minute service requests.

PRIORITY REQUEST FEE:
Any request made after 12pm for services on that day or the following day will carry a priority request fee of $10 in addition to the cost of the requested service. 

Daily pricing is granted to our Daily dog walking clients who maintain recurring scheduled service with three or more service days per week. Scheduled services are defined as M-F services between 8am-5pm with recurring days and times (e.g.: M/W/F 12pm-2pm).

Clients with less consistent needs can book dog walking services at our Periodic rates and still get top-notch Urban Tailz care. Note, we cannot match Periodic services with a consistent walker. 

While we require a minimum of 3 weekday walks per week for daily client status, which includes benefits such as discounted pricing, priority schedule requests, and house sitting services. We understand that things come up from time to time, and you may need to cancel services for a day or for a vacation, etc.  Please give us as much notice as possible and at least let us know by 12pm the day before to avoid cancellation fees.