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Critter Care Services

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Our Critter Care Services

Urban Tailz provides in-home care for a variety of small animals including rabbits, hamsters, guinea pigs, sugar gliders, reptiles, amphibians, and fish. Don’t see your pet listed? Don’t hesitate to reach out!  

Our pet sitters are employees who have been background checked and have gone through a week-long training course before providing pet care services on their own. Urban Tailz is also licensed, bonded, and insured to provide pet sitting services in Chicago.

CRITTER CARE VISIT

30-minute visits
$ 35 per visit
  • FEEDING AND WATER RESFRESHING
  • BEDDING CHANGED
  • PLAYTIME (IF ALLOWED)
  • SOME MEDICATIONS GIVEN IF NEEDED
  • MAIL COLLECTION AND PLANTS WATERED IF NEEDED
  • GPS TRACKING
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Add-ons:
+$5 evening visit. +$5 weekend visit. +$25 holidays.

When will you visit my critter?

For clients scheduling one visit per day:
Your critter sitter will arrive any time between 8am and 7pm.

For clients scheduling two visits per day:
Your critter sitter will arrive for the first visit before noon and will arrive for the second visit in the late afternoon.

How will I know my critter has been visited?

Urban Tailz uses Time to Pet software with GPS tracking. You will receive a notification when the sitter arrives, and then a detailed visit report with fun pics and notes on how the visit went the moment the visit has been completed. The visits are also GPS time stamped so you know the sitter has been to your home.

What critters do you care for?

We care for most critters! Rabbits, Guinea Pigs, Gerbils, Sugar Gliders, Ferrets, Rats, Chinchillas, Hamsters, Birds, Reptiles, Amphibians, and Fish. If your critter isn’t listed, don’t hesitate to email or text us to find out if we care for these animals.

What do your critter visits entail?

We will provide food, fresh water, and replace bedding for your pets per your instructions. We can also do any small chores needed (bring in mail, water plants, etc) while you’re away. If your critter is allowed playtime or cuddling, we will spend the rest of the visit hanging out with your critter and making sure they get lots of love. We send fun pictures and updates so you know how things are going while you’re out of town.

Can you give medications during the visits?

Urban Tailz is able to administer many medications, but not all. We do NOT do injections. Therefore, it’s critical that we review all your critter’s medication needs prior to scheduling visits and/or at your initial Meet & Greet to ensure we are suited for your needs.