Terms & Conditions
Welcome to Urban Tailz’ messaging program. By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Messaging Program Terms
Pet Care Specialists, LP d/b/a Urban Tailz (“Urban Tailz”) offers a messaging program subject to the following terms:
Your use of our messaging program is subject to message and data rates, which may apply based on your mobile service plan. Please check with your provider for details on any applicable charges.
Message frequency may vary. You may receive recurring messages based on your engagement with our services, including updates on your pet’s care, promotions, or other relevant communications.
To opt out of receiving messages, text “STOP” to [Your Texting Number]. You will receive a confirmation message, and no further messages will be sent to your mobile number from our program.
For help or questions about our messaging service, reply “HELP” to [Your Texting Number] or email us at support@urbantailz.com.
For more information on how we collect, use, and share personal information, please see our Privacy Policy at urbantailz.com/privacy-policy.
2. Your Use of Our Services
By using our messaging program, you represent that you are the authorized account holder of the mobile number provided and that you are 18 years or older. You consent to receive recurring messages from Urban Tailz and understand that consent is not required as a condition of any purchase.
3. Content & Intellectual Property Rights
All content, features, and functionality on this Site, including text, graphics, logos, and images, are the property of Urban Tailz and are protected by applicable copyright, trademark, and other intellectual property laws. Unauthorized use of our content is prohibited.
4. User Conduct
Users agree not to misuse our Site or services. Prohibited actions include engaging in unlawful activity, attempting to gain unauthorized access to our systems, and transmitting any harmful code or content that could damage the Site or other users’ experience.
5. Limitation of Liability
Urban Tailz is not liable for any damages or losses resulting from the use or inability to use our messaging program, content, products, or services provided through our Site. While we strive to ensure the accuracy of our information, we make no warranties or representations regarding its completeness or suitability.
6. Disclaimer of Warranties
The Site and messaging program are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, secure, or free of viruses or harmful components.
7. Dispute Resolution
In the event of a dispute arising from or relating to these Terms & Conditions, you agree to first attempt to resolve the matter informally by contacting us at support@urbantailz.com. If the matter is not resolved, any further dispute resolution will be conducted through mediation or arbitration, in accordance with the rules and regulations of the State of New York.
8. Termination
Urban Tailz reserves the right to terminate access to the messaging program, the Site, or any of its services for any reason, including for violation of these Terms & Conditions or any applicable laws. Termination may occur without prior notice.
9. Changes to Terms & Conditions
We reserve the right to update these Terms & Conditions at any time. Any changes will be reflected on this page, and the “last updated” date will be revised accordingly. Your continued use of the messaging program and Site signifies your acceptance of any changes.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Contacting Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at: