Urban Tailz

We're Obsessed With Your Pets

providing dog walking, cat sitting, and other pet care services in Chicago since 2000

Chicago's Dog walkers and Cat sitters

Urban Tailz provides the same midday dog walker daily, flexible scheduling (including last-minute needs), an easy to use app for iOS and Android, detailed visit reports with full GPS tracking, and easy monthly billing. There are many pet care options in the great city of Chicago, but we believe Urban Tailz is right for your needs. Let us help you with your dog walking, cat sitting, or other pet care needs.

We Take Care Of Chicago's Pets

what can we do for you?

FULL GPS TRACKING

visit reports with full GPS tracking

TEXT-LIKE COMMUNICATION

text your walker or UT management

Apple and Android apps

Everything Right in the Palm of your Hand

what our clients are asking

Frequently Asked Questions

Of course! Urban Tailz provides the same midday dog walker for our clients. If your walker has a day off we will send updates letting you know so there are no surprises.

Will I have the same dog walker?

Yes! Urban Tailz is licensed, bonded, and insured to provide pet care services in Chicago. Our insurance info is always available for our clients in their pet portal.

Is Urban Tailz Insured?

Absolutely! All Urban Tailz staff members are background checked and go through a 1-week training program before providing pet care services on their own.

Are your pet sitters background checked?

Clients receive a notification as soon as their visit has been started by an Urban Tailz staff member. A detailed visit report is then sent as soon as the visit has been completed.

How will I know when my pet has been cared for?

Urban Tailz provides a lockbox that is set up someplace discreet at a client's home. One set of keys stays in the lockbox. We ask for a second set that stays in office in case of emergencies.

How are my keys handled?

Absolutely not! Our clients are able to request services up to 9am the morning of for midday walks and are able to cancel walks up to 2 hours before the start of their scheduled service at no charge.

Do you have a lot of added fees?

Try The Urban Tailz Way

Requesting services weeks in advance, having to buy your pet care visits in packages, or needing to hit a weekly quota of dog walks? Do you have to decide days in advance whether you’ll need to request services or not?

Sign up with UT and gain the flexibility you need with quick and painless scheduling. Request services when you need them, even last-minute. Cancel scheduled events up to 2 hours before your time window at no charge.

Have you worried about if your pet was cared for, or have you not been able to get in touch with anyone to give you an answer? Felt like communication was lacking with your previous pet care company, or it took too long for your pet sitter to send updates?

Urban Tailz uses the Time to Pet© app that provides detailed visit reports and easy chat-like communication all in the convenience of an iPhone or Android app. We believe it is the best dog walking app on the market.

Do you know who’s going to show up to your home to care for your pet(s)? Are there different dog walkers showing up all the time without ever knowing who will be walking your pet(s) on a given day?

Urban Tailz provides the same daily dog walker for your pet(s). If your dog walker ever needs a day off, we will send updates letting you know someone else is coming that day. That way you’re never surprised.

Worried about who has keys to your home at any given moment? Has your pet sitter ever lost your keys? Maybe you’ve been locked out of your home in the past and had to call a locksmith. What if things were easier?

Urban Tailz provides our clients with their own lockbox which can be set with any 4-digit code the client wishes so they have access to their keys at all times. The lockbox is their’s to keep, and we will replace the box free of charge if it breaks.

Ever seen other Chicago dog walkers walking dogs with harnesses on backwards or not on properly? There are so many different harnesses and collars on the market that it’s impossible for pet care companies to train staff on all of them. A harness/collar that is not secured properly can lead to injury or escape.

Urban Tailz staff members are supplied with Weiss Walkie leashes that double as a harness that wraps around your dog. They are easy to put on and are extremely secure. We use these leashes during all our pet walking services except for pets with special needs. Read more about The Weiss Walkie Leash.

Join the Urban Tailz family and experience how pet care should be.

20 years of Pet Care experience

we've learned a lot over the years and are always working to improve our pet care services for our clients

Providing Pet Care Since 2000

Same Midday Dog Walker

We believe it’s important for our pets to build a bond with their dog walker so we provide the same dog walker daily. Your dog walker have a day off? We will send updates beforehand if another walker is coming that day. We don’t want any surprises for our clients!

Licensed, Bonded, Insured

Urban Tailz is licensed, bonded, and insured to provide pet care services in the city of Chicago. Our staff members are all background checked, and we will never hire anyone with any criminal background. Our dog walkers and cat sitters spend their first week with Urban Tailz going through our specialized pet care training program before they are able to start taking care of our clients’ pets on their own. All of our visits are GPS tracked, and our managers are always keeping a watchful eye on our dog walkers and cat sitters.

Full GPS Tracking

All of our visits are GPS tracked. Our dog walks are fully GPS tracked which can be seen in our instant dog walker visit reports, so our clients can see where their pet(s) and their dog walker went on their walk. Our Cat visits are GPS time-stamped which is viewable in the pet sitter visit report, so our clients can see when and where our pet sitters checked in/out of their pet visit.

Fear Free Certified

Urban Tailz is Fear-Free Certified meaning we're able to give your pet(s) a calming and relaxing experience each visit. Our staff members are trained on specific techniques to help with calming a dog if a dog is ever nervous on their walk or during the visit. Our cat sitters are also trained on alleviating stress for cats who are nervous with strangers.

Flexible Scheduling

Urban Tailz understands that our clients have busy schedules that may change in an instant. That's why we provide the most flexible scheduling of any pet care company in Chicago. Schedule your visits when you need them most, even last-minute. Cancel your visits up to 2 hrs before the start of your time window at no charge. Never have to worry about filling a weekly quota.

Easy Monthly Billing

Urban Tailz provides easy monthly billing. Our clients are billed on the 1st of the month for the previous months walks. We never ask our clients to prepay for services. Pay by credit card, QuickPay, Zelle, Apple Pay, Google Pay, or a check from your bill pay service. Set up automatic payments to make things even easier.

Find the Perfect Dog Walker Near You

Urban Tailz provides dog walking services in all neighborhoods on the north side of Chicago. We have multiple dog walkers in each neighborhood. After your initial consultation, we will pick the dog walker who we believe is the perfect fit for your dog(s). Don't feel like your dog walker is a good fit? Let us know! We will make a switch. We want you to love your dog walker.